Creating a Savo Store account is the first step toward shopping from the U.S. and having your packages delivered to Kenya. Whether you're purchasing items for personal use, business, or sending gifts to loved ones, your account is your central hub for managing shipments, accessing warehouse addresses, and tracking orders.
Creating an Account
To get started, follow these steps:
Go to savostore.com.
Click on Create Account in the top-right corner.
Fill in your personal details, including your name, email address, and phone number.
Choose a secure password.
Click Create Account.
You’ll receive an email asking you to verify your email address and an OTP (one-time password) sent to your phone to verify your phone number. Be sure to complete both steps to unlock full access to your account.
Tip: Use a strong password and an email address you check often. This will help you keep track of your shipments and receive important updates.
What Happens After Signup?
Once your account is verified, you’ll be able to:
Access your U.S. warehouse addresses (the U.S. delivery points where your packages are received before being shipped to Kenya) in California and Oregon
Begin using Shipping Only (you handle the purchase, we handle the shipping) or Buy & Ship (we purchase on your behalf and ship to Kenya) services
Track the status of packages, orders, and deliveries
Contact customer support through your dashboard
Your account serves as the foundation for everything you do with Savo Store, from placing orders to monitoring your deliveries.
Logging Into Your Account
You have multiple login options:
Go to savostore.com.
Click Log In at the top of the page.
Log in using:
Your email address and password
Google account (single sign-on)
A one-time password (OTP) sent to your phone
If you forget your password, click Forgot Password? on the login page to reset it.
Managing Your Profile
After logging in, you can access your profile section to:
Update your name, email address, or phone number
Change your password
Savo Store does not store or save your debit/credit card. All payments are handled securely during checkout through our verified payment providers.
Frequently Asked Questions
Q: Can I create an account if I’m based in the U.S.?
A: Yes. Many of our U.S.-based customers use Savo Store to send items to family or friends in Kenya.
Q: Do I need to verify my email?
A: Yes. Email verification is required to activate your account and receive shipping updates.
Q: Can I sign up without a Kenyan phone number?
A: Yes. While most of our customers are Kenya-based, users from other countries can also create an account using any valid phone number that can receive OTPs.
Q: Is my account free to create?
A: Yes. There are no fees to create or maintain a Savo Store account.
Q: Can I change the email or phone number on my account later?
A: Yes. You can update your contact details at any time from your profile settings.
Q: Can I use multiple warehouse addresses on one account?
A: Yes. Your account includes access to both our California and Oregon warehouse addresses. You can use either address depending on your needs.
Metadata
Tags: account creation, login, registration, user profile, getting started
Audience: New customers looking to create and use their Savo Store account
Content Type: How-to guide
Structured Metadata:
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