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How to Request a Shipping Cost Estimate before your order is shipped
How to Request a Shipping Cost Estimate before your order is shipped

If you have an order that is already at our US warehouse, you can request the shipping cost before it is dispatched.

Sidney avatar
Written by Sidney
Updated over 11 months ago

If your order is not on hold, Savo Store will automatically process it, generate an invoice, and dispatch it to Kenya once all items in the order arrive at our US warehouse. To know the cost of shipping your order before it is dispatched to Kenya, follow these steps:

  1. Create an order: Ensure that you have created an order for your shipment.

  2. Place the Order on Hold: Leave the order on HOLD in your Savo Store account.

  3. Request Shipping Cost: Once every package in the order arrives at our US warehouse, email us requesting the cost of shipping the order.

  4. Authorize Dispatch: We will package the order and then email you the cost of shipping the order. It will only be dispatched after you authorize us to dispatch it.

Additional Information

Returning Items: If you wish to have items removed from the order and returned to the seller, a one-time return processing fee of $15 will be charged. This fee applies only if we have already packaged your order and provided the shipping cost.

If you have any questions about the cost of shipping an order, do not hesitate to contact us.

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