Learn how you, as a customer based in Kenya, can take advantage of Savo Store's expertise to ensure your online purchases in the US are efficiently delivered to you in Kenya.
You must have a Savo Store account to use our services. Click on the button below to create an account if you don't already have one.
Below is a breakdown of the process as well as everything you need to know.
Our US Address
You can shop online at stores such as amazon.com and use our US warehouse address at checkout. You can also share our US address with friends and family in the US who wish to ship goods to you in Kenya.
Now that you have our address, you can shop online and ship packages to our US warehouse.
The Process
Once a package has been shipped to our warehouse, click here to provide us with:
The tracking number
The contact information of the recipient in Kenya (this can be you or another person)
After we receive your package at our US warehouse, we will notify you and send you an invoice. You can make payments by M-Pesa, Bank transfer, or debit/credit card in your Savo Store account.
We will then ship the package and contact the recipient upon arrival in Kenya.
Shipping Costs
For air freight, we charge $15/KG based on the actual or volumetric weight of the package - whichever is higher. This rate includes customs clearance costs. The minimum charge is $15.
For ocean freight, we charge $30/Cubic Foot with a minimum charge of $90. This rate includes customs clearance costs.
Shipment Protection
Savo Store offers shipment protection for your goods while they are on transit to Kenya. The cost of shipment protection is 5% of the value of your shipment, with a minimum charge of $5.00. This protects your shipment against loss or damage while in transit from our U.S. warehouse to our Nairobi warehouse. For more information on Shipment Protection, click here.
Delivery timeline
Air freight shipments are delivered within 7 to 15 business days from the ship date. For more details on air freight shipping schedules, cut-offs, and delivery timelines, click here.
Ocean freight shipments are delivered within 60 to 90 days from the ship date. Click here for more details on the ocean shipping schedule, cut-offs and delivery timelines.
Do you want us to make purchases for you?
We can make purchases for you from US-based online stores and then forward the items to you in Kenya. For more details on this, click here.
Local Door Delivery in Kenya
The shipment can be picked up from our Nairobi pick-up point, or we can deliver it to any individual or company in any part of Kenya. See local delivery cost and details here.
Prohibited Items
Here is a list of items we are not able to ship.
If you have any questions or encounter any issues throughout the process, do not hesitate to contact us.