When your packages arrive at our U.S. warehouse, we follow a streamlined process to ensure a smooth transition from arrival to shipment. Here is what we do when a package arrives:
We log each tracking number into our shipment management system
If you have created an order with the package in your account, we update the package status in your account as received.
Order Processing Options
Savo Store allows you to choose how you'd like your order to be processed. We offer two options, each tailored to different needs:
Ship Individually (Immediate Dispatch)
This option is ideal if you prefer your packages to be dispatched as soon as they arrive at our U.S. warehouse. With the "Ship Individually" option, each package is processed and forwarded to you individually with the next available shipment.
Who is it for? This is best suited for customers who prioritize immediate shipping and don’t want to wait for additional packages to arrive.
Delivery Timeline Note: The delivery timeline remains the same at 7 to 15 Business days for air shipments and 60 to 90 days for ocean shipments. The primary advantage of the "Ship Individually" option is that your packages are processed and depart our warehouse promptly after arrival.
Verification & Consolidation (V&C Process)
If you would like to consolidate your items into one shipment, this option is designed for you. After all your packages arrive at our U.S. warehouse, we will:
Perform basic content verification checks.
Consolidate your items into as few boxes as possible.
Who is it for? This is ideal for customers who want to consolidate multiple packages and are comfortable waiting for all their packages to arrive before shipping.
You can consolidate up to 10 packages in one shipment.
Making Your Selection
When creating a Shipping Only order in your Savo Store account, you will be prompted to choose between the "Ship Individually" or "Verification & Consolidation" options.
Once you’ve made your selection, our logistics team will handle the rest to get your order safely to Kenya.
If you have any questions about order processing, do not hesitate to contact us.