Why Do We Need Your Tracking Number?
When you use Savo Store's Shipping Only service, you purchase items directly from U.S. retailers and arrange for them to be delivered to one of our U.S. warehouses.
As part of this service, you are required to create a Shipping Only order in your Savo Store account and provide the tracking number assigned to each package by the retailer or shipping carrier.
Your tracking number allows us to identify your package when it arrives at our U.S. warehouse and match it to your Shipping Only order.
This is especially important because our warehouses receive packages for many different customers every day.
How Tracking Numbers Help Us Process Your Packages
Providing tracking numbers for your Shipping Only orders helps us:
Identify your packages: Match incoming packages to your Savo Store account and the correct Shipping Only order.
Confirm receipt: Record when your packages have been physically received and processed at our U.S. warehouse.
Prevent processing delays: Reduce the likelihood of packages remaining unidentified or unassigned.
Manage multiple packages: Correctly associate packages arriving separately from different retailers with your Shipping Only order.
Investigate delivery issues: Help our team investigate packages marked as delivered by a carrier but not yet showing as received in your account.
When Should You Provide Your Tracking Number?
For Shipping Only orders, you should add your tracking number as soon as the retailer ships your package and provides tracking information.
You do not need to wait until your package arrives at our warehouse.
If a retailer ships your purchase in multiple packages, each package may have a different tracking number. You must provide the tracking number for each package.
What Happens If You Don't Provide a Tracking Number?
If a package arrives at our U.S. warehouse without a tracking number linked to your Shipping Only order, we may be unable to immediately identify and assign it to your account.
This can delay processing and may result in your package being handled as an unassigned package under our standard warehouse procedures.
To avoid delays, ensure that your Shipping Only order is created and all available tracking numbers are added before your packages arrive.
Frequently Asked Questions
Is a tracking number the same as a retailer's order number?
No. A retailer's order number identifies your purchase, while a tracking number identifies the package being transported by the shipping carrier.
For Shipping Only orders, we require the shipping carrier's tracking number, not the retailer's order number.
What if the retailer hasn't provided a tracking number?
Retailers typically provide tracking numbers once an order has shipped. Check your shipping confirmation email or the order details in your retailer account.
Once the tracking number becomes available, add it to your Shipping Only order.
What if I have multiple tracking numbers?
If your purchase is delivered in multiple packages, add each tracking number separately to your Shipping Only order, subject to the limits of your selected processing option.
Does a tracking number showing "Delivered" mean Savo Store has received my package?
Not necessarily. A carrier's "Delivered" status means the carrier has marked the package as delivered. It does not automatically confirm that Savo Store has physically received and processed it.
Check your Savo Store account to see whether your package is marked as received. If it is not, our support team can help investigate.
Key Takeaway
When using Shipping Only, you are responsible for creating your order and providing the tracking numbers for your packages.
Adding your tracking numbers as soon as they become available helps us identify, receive, and process your packages efficiently at our U.S. warehouses.
Article Metadata
Article title: Why We Require Tracking Numbers for Shipping Only Orders
Article description: Understand why tracking numbers are required for Savo Store's Shipping Only service, how they help us identify and process packages, and what happens if tracking information is not provided.
Service category: Shipping Only
Article category: Package Tracking & Warehouse Receiving
Tags: Shipping Only, Tracking Numbers, Package Identification, US Warehouse, Package Receiving, Order Processing, Unassigned Packages
AI Retrieval Keywords: Why does Savo Store require tracking numbers? Why do I need to provide a tracking number? What happens if I don't add a tracking number? Can Savo Store identify my package without a tracking number? How do I add tracking numbers to Shipping Only orders? Why is my package not showing as received? Why do I need a tracking number for Shipping Only?
Related Article: How to Find Your Package Tracking Number